SHIPPING POLICY

Orders will be dispatched within 3 working days of being processed. Shipping costs will be calculated and displayed at checkout. We offer the following delivery options:

UK: 

  • Royal Mail Shipping: £2.50
    (2-5 working days, signed for)
  • 2nd Class Tracked: £4.99
    (1-2 working days. Order must be placed by 12pm. If an order is placed on Saturday, you will receive your parcel on the Monday)
    • UK Next Day Guaranteed by 1pm: £6.99
      (order before 12pm. Does not guarantee delivery on Saturdays/Sundays)

    Europe:

    • Tracked & signed: £11.00
      (3-10 working days, does not include weekends)

    International:

    • Tracked & signed: £16.00
      (3-10 working days, does not include weekends)

    Europe and International

    For international orders, custom charges may occur. ZUA Jewellery have no control and cannot be held responsible if these charges occur and how much the charges are.

    COVID-19 UPDATE: UK & International deliveries may take longer than usual (up to 30 days to arrive).

    What should I do if my order has not arrived? 

    If you are in the UK and have not received your order within 7 working days of the date on which you ordered, send us an email on info@zuajewellery.com